Gregg Dedrick – Page 2 – David Novak Leadership

Author: Gregg Dedrick

Gregg Dedrick is a business executive, strategist and consultant with over 30 years of experience in personal and organizational transformation. Gregg’s tenure and experience as the past President of Kentucky Fried Chicken and Chief People Officer of Yum! Brands – the world’s largest restaurant corporation – has positioned him as a highly effective coach and teacher. Gregg understands that at the heart of every successful organization are the people who believe in it and bring it to life.

During his tenure as Chief People Officer, Gregg was credited with the development of Yum! Brands’ world-renowned recognition culture in partnership with David Novak. He has traveled around the globe teaching leadership and cultural transformation. He draws on his relationship with recognized business leaders – from global brand presidents to championship coaches – to tell the hard-learned lessons of leading others the right way.

Denny's, President and CEO, John Miller

Listen to this dynamic conversation between John Miller, President & CEO of Denny’s Corporation and host, Gregg Dedrick. John is credited with the turnaround of the over 1,700 unit global restaurant brand and has posted 6 consecutive years of system growth.
[bctt tweet=”“Don’t underestimate how fragile trust is and how important it is to everything you do and how it can evaporate in a moment.””]

Download this Action Journal

This great resource will help you along the way, during or after you listen to the podcast. Not only will you get to know our guest, you will be asked tough questions to really spearhead your journey to becoming a better leader! And look below for more insights and clips!!

Shareable Insights

From Podcast Action Journal

John dropped out of college to open a restaurant. He doesn’t recommend it because he faced many challenges later in life, but he admits that decision opened up some great opportunities.
He started out working alongside the Founder of the Taco Bueno restaurant chain, an experience that taught him a lot about business operations and how to run a company with passion. From there, he began a career path in the restaurant industry.
(5:22-7:52)

Have you ever taken a huge risk and later wondered if you made the right choice?
Think about a unique opportunity which taught you leadership skills. What is the most important thing you learned through that experience?

John knows the best results come from a culture where feedback is welcome. As a leader, his goal is to create an environment where people are open to sharing, not on the defensive, and willing to work together.
(20:39-21:57)

Does your organization have a culture where feedback is welcome? How?
When a team is open to sharing their feedback, how does it influence the dynamic of the organization?

Jose Costa, Group President, Driven Brands

Download this Action Journal

[bctt tweet=”“You want to hire people and be surrounded by people who think and act like owners.””]

Jose R. Costa has a background steeped in marketing, franchising, multi-unit retailing and enhancing customer experience amongst some of the most recognized brands in the world. He currently serves as CEO of For Eyes, which is part of GrandVision, a global leader in optical retail with more than 7,000 stores worldwide.
He is the author of “Leading With Edge: Activate Your Advantage Through Personal Insight,” which features the concept of leadership as a practice, inviting readers to acknowledge the determination and grit it takes to be a good leader.
Previous to his current role as CEO, he served as Group President of Driven Brands where he led MAACO®, CARSTAR® and Drive N Style®. Collectively, these brands operate more than 1,400 body shops across North America, generate more than $1.8 billion in annual system sales and further establish Driven Brands as a leader in the automotive aftermarket space. Previously, he was President of MAACO®, where he was responsible for managing and developing 500 automotive body shops across the U.S. and Canada. During his tenure, he improved MAACO®’s procedures and training practices, raised consistency among franchises, revamped operations and enhanced the look and feel of its advertising.
Before joining Driven Brands, Costa was Vice President of Marketing, R&D and Supply Chain at BURGER KING® where he grew Latin America’s EBITDA from $50 million to $80 million in 26 months. Costa also served as President of COSTA IMC, a branding and interactive marketing firm focused on the U.S. Hispanic and Latin American segments.
Costa has over 20 years of experience both on the client and agency side, working for companies like Young & Rubicam, Bank of America, PepsiCo and YUM Brands. He also has extensive experience in restructuring portfolio companies for private equity firms like 3G Capital, Harvest Partners, Roark Capital and HAL Investments.

From Podcast Action Journal

Jose knows that growing as a leader is an eternal process. He tries to learn something new every day. He schedules reading time into his calendar every morning.
He also travels to franchise locations to learn about their day-to-day operations and asks managers intentional questions to learn what kinds of issues come up for the owners. Jose also pays attention to innovation and breakthrough in other businesses so he can incorporate it into his own organization.
(15:47-18:35)

What daily habits do you practice to grow in your leadership?
Why is it important to learn from other industries?

The biggest leadership challenge for Jose is developing leaders and giving them new challenges. He likes to promote young people to leadership positions because it stretches their abilities.
(25:54-27:18)

What is your biggest leadership challenge?
Do you actively try to challenge your team?