John “Spider” Miller is an American amateur golfer. He represented the United States in the 1999 Walker Cup and was captain of the United States team in 2015 and 2017. He won the U.S. Mid-Amateur in 1996 and 1998. In addition to Spider’s love of golf he is owner of Best Beers, Inc. He has served as partner, manager and board member of multiple companies in banking, real-estate, timber, healthcare and private investment. His participation in amateur golf and diverse businesses give Spider a unique perspective on leadership.
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Shareable Insights
From Podcast Action Journal
When it comes to business, Spider takes customer service very seriously. He knows the importance of representing his brand. The way management conducts business, the politeness of his team, and the people who serve as the face of his company all play an important role in the success of Best Beers, Inc.
(8:00-8:51)
As a leader, is representation important to you?
If you discovered someone misrepresenting your organization, how would you respond?
Spider was the captain of the US golf team in 2015 and 2017. Going into the Walker Cup tournament, Spider expected to win. He did what was required of a captain and made sure his team conducted themselves in the right way.
(18:00-19:42)
Spider was confident as the captain of the US team. Do you feel confident leading your organization?
Is it important that your team conduct themselves in the right way? Why?