[cs_content][cs_element_section _id=”1″ ][cs_element_row _id=”2″ ][cs_element_column _id=”3″ ][x_image type=”none” src=”https://davidnovakleadership.com/wp-content/uploads/2020/03/Kelly-Coffey_circle-1.png” alt=”” link=”false” href=”#” title=”” target=”” info=”none” info_place=”top” info_trigger=”hover” info_content=”” style=”border:8px solid rgba(0,0,0,0.10);border-radius:50%;”][x_share title=”Share this Post” share_title=”” facebook=”true” twitter=”true” google_plus=”false” linkedin=”true” pinterest=”false” reddit=”false” email=”false” email_subject=”Hey, thought you might enjoy this! Check it out when you have a chance:”][cs_text class=”hidden”][/cs_text][/cs_element_column][cs_element_column _id=”7″ ][cs_element_audio _id=”8″ ][x_gap size=”30px”][cs_element_content_area_modal _id=”10″ ][cs_text]Kelly Coffey is the Chief Executive Officer of City National Bank, a subsidiary of the Royal Bank of Canada (RBC). As the fourth CEO in City National’s 65-year history and the bank’s first female chief executive officer, Kelly has been working to establish a leadership team that can strategically embrace new technology and changing marketplaces at home and abroad while maintaining the core values that have helped to define City National’s success thus far. City National Bank has more than $60 billion in assets, 5,200 colleagues and 72 offices in seven states and Washington, D.C.
Kelly has been named three times to American Banker’s Most Powerful Women in Finance List and to the Los Angeles Business Journal’s annual list of the most influential Angelenos. She began her career in mergers and acquisitions and spent six years working in Buenos Aires, Argentina. She also chaired J.P. Morgan’s Reputation Risk Committee in North America and led the investment bank’s Women’s Network. [/cs_text][x_gap size=”20px”][cs_text style=”margin-top:-20px;”][bctt tweet=”“Collaboration is just making sure you’re constantly getting feedback and input into the business and how to make it better.””][/cs_text][/cs_element_column][/cs_element_row][/cs_element_section][cs_element_section _id=”14″ ][cs_element_row _id=”15″ ][cs_element_column _id=”16″ ][cs_text style=”line-height:1;”][bctt tweet=”“Listen, listen, listen…you have to come into a new job making sure you’re listening to people and understanding why things are, what they think is special about what they do, how the approach is…””]
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Have you ever experienced a failure? What did you learn?
If your colleague disagreed with you, how would you respond?
Feedback is a gift, something we have lost in Corporate America. Becky says, “If I am not giving you feedback, then I am not investing in you. If I’m not getting feedback, people aren’t invested in me.”
What is the best piece of constructive feedback you’ve ever received?
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Kelly Coffey is the Chief Executive Officer of City National Bank, a subsidiary of the Royal Bank of Canada (RBC). As the fourth CEO in City National’s 65-year history and the bank’s first female chief executive officer, Kelly has been working to establish a leadership team that can strategically embrace new technology and changing marketplaces at home and abroad while maintaining the core values that have helped to define City National’s success thus far. City National Bank has more than $60 billion in assets, 5,200 colleagues and 72 offices in seven states and Washington, D.C.
Kelly has been named three times to American Banker’s Most Powerful Women in Finance List and to the Los Angeles Business Journal’s annual list of the most influential Angelenos. She began her career in mergers and acquisitions and spent six years working in Buenos Aires, Argentina. She also chaired J.P. Morgan’s Reputation Risk Committee in North America and led the investment bank’s Women’s Network.
“Collaboration is just making sure you're constantly getting feedback and input into the business and how to make it better.” Click To Tweet
“Listen, listen, listen…you have to come into a new job making sure you're listening to people and understanding why things are, what they think is special about what they do, how the approach is…” Click To Tweet
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Leave David a question for our upcoming quarterly Q&A episode
Send your question: Ask Now!
Recent EpisodesCity National Bank CEO, Kelly Coffey03/10/2020Goldman Sachs Chairman & CEO, David Solomon02/27/2020KPMG Chairman & CEO, Lynne Doughtie02/11/2020Henry Kravis, Co-Founder, Co-Chairman & Co-CEO of Kohlberg Kravis Roberts & Co. | Part 202/06/2020
Attract and retain top talent by providing your managers with “must-have” leadership skills.Building People Capability First Leads To:
Purposeful RecognitionThe Secret to Achieving
Great Results
Buy NowFor Individuals
Contact UsFor Team Pricing
Learn More
Essential Leadership TraitsLearn the Soft Skillsthat Drive Hard Results
Buy NowFor Individuals
Contact UsFor Team Pricing
Learn More
From Podcast Action Journal
Becky recalls a significant failure in her career. She was working with someone she respected to launch a new product. Becky thought they should do it in a specific way, but her colleague didn’t agree. Becky relented, and later a competitor launched the product her way with great success. Becky knew she was right but second-guessed herself. Despite the failure, she is grateful that it happened when she was young. She learned that the next time she needed to fight harder.
Have you ever experienced a failure? What did you learn?
If your colleague disagreed with you, how would you respond?
Becky has the following thoughts on recognition:
Feedback is a gift, something we have lost in Corporate America. Becky says, “If I am not giving you feedback, then I am not investing in you. If I’m not getting feedback, people aren’t invested in me.”
What is the best piece of constructive feedback you’ve ever received?
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