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Panera Bread Co., President, Blaine Hurst

Panera Bread Co., President, Blaine Hurst has a fascinating leadership journey that led him on a not-so-typical path to his current role. Hear about how his I.T. background helped prepare him for his leadership roles and how Panera has embraced technology and innovation to become an industry leader. Join host Gregg Dedrick and our guest Blaine Hurst, as he shares his leadership insights on this episode of the oGoInsider Leadership Podcast.

Download this Action Journal



This great resource will help you along the way, during or after you listen to the podcast. Not only will you get to know our guest, you will be asked tough questions to really spearhead your journey to becoming a better leader! And look below for more insights and clips!!

Shareable Insights

From Podcast Action Journal
Blaine has tackled some big initiatives throughout his career. One of them was implementing the delivery service at Panera, which has been hugely successful.
He says if you never have problems to overcome, you’re not pushing hard enough.
(17:27-18:20)

What kinds of obstacles have you overcome?
Do you look forward to taking big risks or do you shy away from them?

Blaine developed a plan to manage the change for his vision, which was implemented in all of Panera’s cafes. He explained to their teams that the change would be uncomfortable, but it would be okay.
Blaine didn’t expect people to accept and adapt right away. Business can often forget that they are dealing with human beings. You have to get people on board first, and then bring on the change.
(25:39-30:26)

Have you ever been in an organization that steamrolled change on its people? How did the staff react?
Can you think of a person or organization who excelled at bringing about change? What did they do that you admired?

By Gregg Dedrick

Gregg Dedrick is a business executive, strategist and consultant with over 30 years of experience in personal and organizational transformation. Gregg’s tenure and experience as the past President of Kentucky Fried Chicken and Chief People Officer of Yum! Brands – the world’s largest restaurant corporation – has positioned him as a highly effective coach and teacher. Gregg understands that at the heart of every successful organization are the people who believe in it and bring it to life.

During his tenure as Chief People Officer, Gregg was credited with the development of Yum! Brands’ world-renowned recognition culture in partnership with David Novak. He has traveled around the globe teaching leadership and cultural transformation.  He draws on his relationship with recognized business leaders – from global brand presidents to championship coaches – to tell the hard-learned lessons of leading others the right way.

2 replies on “Panera Bread Co., President, Blaine Hurst”

Great lessons shared that I can apply instantly to my Leadership.

We love Panera and enjoy it when we travel, WHEN ARE YOU GOING TO OPEN ONE IN BEND OREGON, WHERE WE LIVE

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