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Blog Lead Others Lead Yourself

Four Seats You Have To Fill on a Winning Team

How do you build a winning team?

Have you noticed how great leaders always praise the people who helped them succeed? How did these leaders build a winning team, and what makes a team great?

Free Leadership Assessment from David Novak LeadershipGoals can’t be met when teams are disjointed, or lack the skills needed to get the job done. Simply put, a talented team who works well together wins.

A winning team needs four kinds of people:

Promoter
A promoter has plenty of drive. Their strength lies in growing others’ ideas and contributing to their team. They are passionate and energetic.

Supporter
The supporter is the backbone of the team. They are givers who seek to help their team members. They thrive on recognition and value respect.

Controller
The controller is the “doer” of the team. Controllers are decisive, confident, and focused. They get the job done.

Analytic
Analytics are the problem-solvers. They are goal-oriented, detailed, and logical. Their disciplined and systematic approach ensures great results.

Does your team meet all of these categories? If not, you might need to think about rounding out your team’s skill sets. Why is this important? Say you have a team full of ideas-people but no implementers, how would anything get done? An imbalanced team can’t win.

Once you’ve built a winning team, the next step is to lead them according to their strengths. Are you the kind of leader people want to follow? Find out by taking our FREE online leadership assessment.

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Blog Lead Others Lead Yourself

3 Powerful Questions to Drive Results

The best leaders are always building know how. They seek to learn from every situation so they can improve and drive more consistent results. But they may not ask all the right questions to maximize their learning from each situation.
Former PepsiCo Chairman and CEO Andy Pearson taught a powerful follow through technique using these three simple questions:

 

What? | So What? | Now What?

 

He brought this technique to Yum! Brands and they used it to evaluate every promotion and new product launch to ensure they captured all of the learnings from each event. Here’s how it works.

What?

The purpose of answering this question is to simply capture what happened. If you launched a new product, it would include a summary of all the facts, figures and results. You also want to include a description of the product, how it was promoted, the key functional learnings from operations, training, and marketing and how it performed from a consumer and financial perspective.
Too often organizations and teams simply report the “what,” then move on to the next activity without really stopping to assess the key learnings and implications of their actions. In 2004, KFC launched an unsuccessful product called Oven Roasted Strips. The project team brought in the typical post promotion analysis that answered all of the “what” questions. But the brand president, Gregg Dedrick, wanted more answers. He wanted to know the “So what?”

So What?

Asking “so what” adds additional insight to the evaluation. It is meant to get to the heart of the issue and clarify why the facts, figures and results matter to you or the organization. It is a way of asking what the consequences or implications of the actions that you took are, not simply whether it was successful or not.
In the Oven Roasted Strips analysis, it was clear that consumers wanted the brand to offer non-fried options, but there were many steps missed in the development process that led to an inferior and poorly executed product. Such performance was costly and unstainable. This discovery naturally led to the next question. “Now what?”

Now What?

Asking “now what” is a call to action. What are you going to do differently as a result of your experience? How are you going to apply what you learned?
Asking “now what” in the Oven Roasted Strips case led to a more robust development and testing process that ensured every new product was optimized before going to market. Adding this process dramatically increased the success rate of future promotions and product launches.
If you want to build your know how and get the most learning out of every activity that you undertake, then challenge yourself and your team with these three powerful questions. What? So What? Now What?
If this leadership insight was helpful to you, invite others to join you by sharing this blog. You can find more great tips and leadership resources at DavidNovakLeadership.com.

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Podcast

Greg Creed, CEO of Yum! Brands


[bctt tweet=”“The skills that you’ve got won’t always make you successful in the next job.””]

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Greg Creed is Chief Executive Officer of Yum! Brands, one of the world’s largest restaurant companies with more than 45,000 restaurants in over 140 countries and territories with 1.5 million associates. Its restaurant brands – KFC, Pizza Hut and Taco Bell – are global leaders of the chicken, pizza and Mexican-style food categories.
Under Creed’s leadership, Yum! Brands successfully completed the separation of Yum! China as an independent and powerful growth company. Creed has more than 40 years of extensive experience in marketing and operations with leading packaged goods and restaurant brands. He is responsible for leading the Company’s overarching strategies, structure, people development and culture that will drive sales and profitability at all of its businesses worldwide.
Creed has held various roles with the Company including President and CEO of Taco Bell and Chief Operating Officer for Yum! Brands. He also spent seven years in leadership positions in the Company’s successful Australia business, including Chief Marketing Officer for KFC, Pizza Hut and Taco Bell Australia. Before joining the Company, Creed spent 17 years at Unilever in various leadership roles in Sydney, London and New York.
Creed is Chairman of the Yum! Brands Foundation and serves on the Board of Directors of the Whirlpool Corporation. He is also a member of The Business Council and the American Society of Corporate Executives (ASCE). He previously served on the Board of IGT (2010-2015) and the UCLA Board of Visitors (2012-2016). He earned a business degree from Queensland University of Technology (QUT) in Brisbane, Australia, was named the 2014 QUT Alumnus of the Year and currently serves as President of the QUT Foundation.

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[bctt tweet=”“We tend to be very courageous when things are going bad and then we tend to play it safe when things are going good… How do we be courageous even when things are going good?””]

From Podcast Action Journal
As a leader, it crucial that you understand your customers, and that your team members deliver a great customer experience.
The customer experience will never exceed the team member experience. If you don’t look after your team members, how can you expect them to deliver a superior customer experience?
(18:59-21:04)
How can you ensure your team members feel supported?
Are there other ingredients necessary to create a great customer experience?
It’s important for leaders to create a culture of inclusiveness. Everyone should feel included regardless of color, race, creed, religion, belief, or sexual orientation. Greg feels it’s his role to create a culture where everyone can be their true selves and where everyone has a voice. Diversity is the way to reach the next level of culture and talent.
(41:29-43:06)
Does your organization have a culture of inclusiveness?
How does diversity add value to an organization or team?
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Blog Lead Others Lead Yourself

Two Ways To Maintain a Positive Culture When The Chips Are Down

Imagine the worst has happened. The credibility of your business is on the line. Social media is slamming your organization and you’ve lost goodwill with your customers. Morale is down. People are murmuring negative comments at every team meeting. You’re even wondering if maybe the time has come to call it quits.

Free Leadership Assessment from David Novak LeadershipOkay, so this example is pretty extreme, but you probably know what it feels like when the chips are down.

When times are hard, maintaining a positive culture can be difficult. How can leaders defy being dragged into negativity?

The answer is simple: you must let your cultural values guide you through the tough times.

People will feel more confident when your values are a main factor in the decision-making, especially when the situation looks bleak. For example, when Yum! was being formed, the executive team hired someone who ended up not being a good fit for their culture. The team had to decide between letting that person go, which would lead to a dive in stocks, or keeping him, and consequently communicating to their staff that culture wasn’t as important as they had claimed.

The executive team at Yum! chose culture, and it turned out to be one of the best decisions they ever made.

Another way you can maintain positive culture is to recognize people who are already doing the things you want to see more of. What are they doing right? Be specific. By recognizing those who bring value to your organization, you encourage others to do the same, and in effect, you promote your goals among the team in a positive way.

Want more great leadership tips? Check out our leadership course, which gives in-depth advice on culture, recognition, and how to become a better leader.

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Podcast

Jessica Kim, Co-Founder & CEO of ianacare


[bctt tweet=”“You can take the entrepreneur out of the start up hustle, but you can’t take the start up hustle out of the entrepreneur.””]
Jessica Kim is the co-founder/CEO of ianacare on a mission to equip, educate, and empower family caregivers to navigate long-term care for loved ones. Her drive to create solutions for the millions of people navigating this complex journey comes from her own experience of caring for her mom who fought a seven-year battle with pancreatic cancer. At the age of 19, she started Jessica’s Wonders, a baked goods company, out of her college dorm room. She raised $1M in funding her senior year (with braces) and grew it to national distribution. She then went to work at Kraft Foods in brand management. In 2008, Jessica founded BabbaCo to invest in the future of parenting by helping families spend quality time together through subscription activity boxes. BabbaCo was acquired in 2014 by Barefoot Books, where she served as President for two years before becoming an Entrepreneur-in-Residence at CRV (Charles River Ventures). Jessica was honored as Crain’s Top 40 under 40 and currently serves as a Venture Partner at Praxis Labs, the inaugural EIR at Brown University, and an advisor to several startups. Jessica graduated from Brown University and received her MBA from Northwestern University’s Kellogg School of Management. She lives in Boston with her three young children and husband, Peter, where they are actively involved in their Highrock church community.

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From Podcast Action Journal
Jessica gives the following advice to new entrepreneurs:
When it comes to your vision, you don’t need to have a background or a ton of experience. Sometimes all you need is someone who knows a bit more than you. We often think it must be a famous expert to move forward, but that’s not the case.
It’s also important to find people who believe in your vision just as much as you do.
(10:25-12:18)

What advice would you recommend to new entrepreneurs?
How important is it to have others who believe in your vision?

When it comes to conversations about women, or any kind of minority group, in leadership, every single person involved needs to be invited to the table. Many times in women’s leadership discussions, women are only speaking to other women. That is not how culture is changed.
There are men and women involved, and the conversation needs to happen between both groups, working together to come up with solutions and listening to each other’s input. Assumptions are made when you don’t know the other side.
(33:12-34:19)

Do you agree with Jessica’s opinion about minorities in leadership?

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Blog Lead Others Lead Yourself

Two Tips to Help You Manage Your Weaknesses

Leaders are like anyone else in the sense that they are human and imperfect. Some leaders are impatient, others are too critical or non-confrontational. Everyone has places where they could use some help.
How do you overcome your leadership shortcomings?
The first thing you need to do is identify your weaknesses. Do you have trouble articulating what you want; are you easily overwhelmed, or just not into details? That’s okay! When you know your weak spots, they are easier to address.
For some leaders, their biggest strength is also their biggest weakness. For instance, you may be very passionate; however, when it comes to working with a team, you come across so passionate that people don’t feel comfortable disagreeing with you. Or perhaps you are very creative and you’re always coming up with new ideas, yet you have trouble completing them because you’re constantly itching to move to the next thing. Is this the case with you?
Once you’ve identified your weaknesses, use these two tools to help you manage them:

Tip One: Be self-aware.

When it comes to your leadership, it’s important to examine yourself across all areas, focusing on the spots that need the most help. Know what your tendencies are. When you can catch yourself operating out of weakness, you’re more able correct it.
Tip Two: Ask others to help you.

Sometimes it can be difficult to know when you’re operating out of weakness. Inviting others to speak up when you default will give you more insight, and you’ll learn how to recognize and avoid those behaviors.
One of the hardest things you’ll do as leader is owning up to your shortcomings. But it’s worth it because humbly recognizing you’re not perfect, and working hard to become a better leader, will make you a leader others want to follow.
If you want to learn more about how to overcome your weaknesses, visit DavidNovakLeadership.com and check out Jason Goldsmith’s podcast to learn how he coaches top rated golfers to manage their weak spots.

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Blog Lead Yourself

The one skill that helps you get ahead regardless of your degree

Repost from CNBC Make It!

Making the decision to invest in an MBA can be a tough one. It takes time and money and can ultimately help move you forward in your career. MBAs and degrees are often the price of admission for certain jobs. But will an MBA guarantee your success as a leader?

Personally, I don’t think an MBA is enough or is even required. I know that you can be successful without getting an MBA because I don’t have one.

However, I do believe there is one skill that can help you get ahead regardless of your degree: being an avid learner.

I believe being an avid learner differentiates good leaders from great ones, whether you have an MBA or not. I got promoted time and time again without one. Let me share an example with you.

When I was the head of marketing at Pepsi-Cola Company, I wanted to become chief operating officer — even though I had ZERO operations experience. I knew the chairman saw me as a fantastic marketer, but he was leery about me becoming a general manager. I also knew I needed to demonstrate operations ability before I would get promoted to a division president. This is why I sought the COO job. I went in knowing my biggest asset would be having the ability to learn from others and then use my power to help solve the biggest issues and exploit the biggest opportunities.

Given the confidence I gained through the years because I was an avid learner, I decided to ask the CEO for this job. I had a good working relationship with the CEO and I knew I wasn’t the obvious choice, so I made him a deal: Test me in this role, and if I don’t succeed, you can put me back in marketing or fire me. The CEO took a chance on me, and I knew it was time to become an avid learner of operations!

Being an avid learner made all the difference in my success as COO. As soon as I started, I knew I needed help, so I met with the people who really knew what they were doing. I met with route salesmen and asked them questions and listened to what they had to say. I went on sales calls and asked customers questions. I interviewed the workers in the bottling plant too, and all the asking and listening helped me discover the things that mattered and what fundamental processes needed to be changed.

Because I was an avid learner, I was able to pinpoint and solve some longstanding issues, develop operations processes that made significant improvements, and we started making money.

My demonstrated success as COO led to me being promoted to president of KFC — but the learning didn’t stop then.

At KFC, two books greatly influenced me: Walk the Talk by Eric Harvey and Steve Ventura taught me about the importance of doing what I say. Nuts! by Kevin and Jackie Freiberg explains how Southwest Airlines built a powerful culture and gave me a ton of ideas for building a great culture at KFC and later Yum! Brands.

Today, I’m still passionate about avid learning, and I practice it by hosting a podcast with successful leaders from around the world. Their wisdom and knowledge inspire me and teach me things like how adversity can become your advantage.

Learning from other successful leaders, reading books and seeking out people who are experts are three ways to practice avid learning, but these aren’t your only options. There are countless ways you can learn new skills and information.

I recently hosted a podcast with Jimmy Dunne, senior managing principal at Sandler, O’Neill + Partners, who understands the importance of avid learning. He practices avid learning by reading a ton and watching documentaries about people like Abraham Lincoln and Nelson Mandela. He’s interested in learning from anyone who’s particularly successful at anything, whether it’s a professional golfer, professional basketball player, or a surgeon.

Dunne shared this wisdom about the importance of avid learning, no matter where you are in your career: “As you get older, you tend to play it closer to shore. And that’s not where the fun is. The fun is a situation that you’re not that sure about, but you’re willing to work really hard to learn a lot about it and maybe make a few mistakes, but really delve into it and not be afraid of it… You gotta be fearless and get offshore.”

I’m a firm believer in the power of avid learning and how it can help you advance in your career because it helped me become the leader I am today.

As Anthony J. D’Angelo said: “Develop a passion for learning. If you do, you will never cease to grow.”

Don’t miss: Winning jockey Donna Barton Brothers shares 3 traits that led to her success

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Podcast

Charles Novak, Retired Surveyor & Author of Home is Everywhere

Today’s guest is Charles Novak, father of David Novak Leadership CEO David Novak. Charles was born in Haddam, Kansas, in 1929. He joined the U.S. Coast and Geodetic Survey as a young man and traveled the United States for much of his life measuring unmapped land. During his time on the road with the USCGS, Charles met his wife Jean and they had three children. He retired from the Survey in 1985 but continued work in a position with the U.S. Boundary Commission. He has made his home in more than sixty places across the U.S. and now lives permanently in Scottsdale, Arizona.

[bctt tweet=”“It doesn’t matter what business you’re in…you’re in the people business.””]

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This great resource will help you along the way, during or after you listen to the podcast. Not only will you get to know our guest, you will be asked tough questions to really spearhead your journey to becoming a better leader!

From Podcast Action Journal
According to Charles, the best leaders are organized and get along with others.
At one point in his career, Charles led a team of 25 people. His philosophy about leadership was that you should treat everyone well. When you reward those who work hard, it inspires them to do a better job.
(8:55-9:45)

What is your leadership philosophy?
In what ways do you reward those who work hard?

Charles says the way to grow in your career is to keep learning. If you aren’t constantly learning, you won’t be able to stay at the top.
(10:58-11:20)

How are you learning to be a better leader?
What areas or topics should leaders focus their learning on?

Recent Episodes

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Podcast

Paul Sarvadi, Chairman & CEO of Insperity

Paul Sarvadi, Chairman & CEO of Insperity, a leader in full-service human resource outsourcing services. When Sarvadi co­-founded Insperity, he focused on building a business plan that focused on people and values rather than cold, hard economics. By believing that one’s business is only as strong as their human capital, Paul was able to grow Insperity into a multibillion-dollar company. In his debut book, Take Care of Your People: The Enlightened CEO’s Guide to Business Success, you will learn how to establish a strong human capital strategy that exudes your company’s values and propels business success. Backed by Paul’s over thirty years of experience in corporate management and aiding the struggles of small- to medium-sized businesses, Take Care of Your People is the perfect resource for any CEO or executive who wants improve their business outcomes through their most valuable resource: their people.
[bctt tweet=”“When you are leading people you have to communicate in a way that allows everyone to come along.””]

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This great resource will help you along the way, during or after you listen to the podcast. Not only will you get to know our guest, you will be asked tough questions to really spearhead your journey to becoming a better leader!

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You can buy Paul’s book,

Take Care of Your People: The Enlightened CEO’s Guide to Business Success

at Amazon.com today!
Buy on Amazon

From Podcast Action Journal
Paul experienced a tremendous blow early in his business career. There’s an emotional and psychological effect when you go through failure like that; it really tests your mettle. How do you respond? Can you get up off the ground? Do you still have confidence in yourself?
When your confidence is shaken, you have to figure out where you go from there. Paul learned to rely on his faith and believe in himself.
(5:58-8:24)

Have you ever experienced a big failure?
How did you respond?

When Paul was younger he had a lot of rough edges. Sometimes he was too quick to speak or didn’t give others the opportunity to give input.
Now he realizes that the best ideas come from the people in frontline roles. If asked, they will share all kinds of ideas to improve your business.
(20:20-22:00)

What mistakes did you make early on in your career?
Why do you think frontline workers have so many good ideas?

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Blog Lead Others Lead Yourself

Crystal Balls vs. Rubber Balls: A Lesson in Setting Priorities Effectively

By: Gregg Dedrick, President & Co-Founder of David Novak Leadership

When was the last time you felt overwhelmed with all the things you needed to accomplish? Did stress settle in as you worried about how to juggle all the tasks on your list? Did you wonder what would happen if you dropped something? Would you lose your job? Would a relationship become broken? Would you have a second chance? Learning to set your priorities effectively helps you overcome the fear and worry tied to juggling lots of tasks.

A Lesson in Setting Priorities Effectively

My boss at Pepsi taught me a unique way to set my priorities effectively with a crystal ball vs. rubber ball analogy. Let me explain. My first job out of school was with Pepsi and I quickly learned their approach to discovering the best was rooted in a sink or swim mentality. You were automatically thrown into the deep end when you started, and the management team watched to see who would sink and who would swim. Fifty percent of new hires didn’t survive year one and 50% of year one survivors sank in year two.

I was blessed with a boss who set realistic expectations for me right out of the gate. My boss invited me to lunch at an expensive restaurant and shared advice on how to swim and survive. Here’s how the conversation went:

There are two types of companies you can join: ones where you eat well and ones where you sleep well.  As you can see, Pepsi is a company where you eat well. Here’s the deal: you will always have more work than you can EVER get done. You will constantly juggle lots of balls at work, so it’s important to identify what balls you’re juggling: crystal balls or rubber balls. If you drop a rubber ball, you can come back and pick it up later. However, if you drop a crystal ball, it will shatter and it’s all over for you. Make sure you understand the difference so you can effectively manage your priorities, Gregg.

Because of this experience at Pepsi, I developed a crystal ball vs. rubber ball mindset. I always juggle crystal balls and rubber balls in my life – whether personally or professionally. The challenge is to properly label each ball and then use that information to effectively manage my time. I identified my daughters as crystal balls when they were young, and I turned down jobs with travel during this time. My daughters needed my presence during those formative years and I didn’t want to miss out on something I could never get back.

When I retired from Yum! Brands, my dad had serious surgery. For two years, he was in and out of hospitals, and I spent significant time with him during this part of his life journey. This crystal ball moment with my dad required me to say no to some things. When my dad passed away, I was incredibly thankful that I saw him as a crystal ball, because I would have regretted missing out on the time we shared.

Setting Your Priorities:

What about you? Have you taken time to consider what’s a crystal ball or a rubber ball in your relationships? Professional life? Personal life? If you need some help setting your priorities, then download this guide. It includes an activity to help you think through your priorities and identify each one as a crystal ball or a rubber ball. Goethe provides us with a powerful reminder when it comes to setting priorities: Things that matter most must never be at the mercy of things that matter least. Let’s identify what matters most so the cherished crystal balls in our lives maintain their beauty and get the attention they deserve.

Were you inspired to make a change based on what you read? Do you know someone who would benefit from understanding the difference between crystal balls and rubber balls? I’d like to invite you to pay it forward by giving the gift of effective time management. Who will you invest in today by sharing this blog and the guide?

 

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Blog Inspiring Others Intentional Lead Others Lead Yourself

6 Daily Routines of Successful Leaders

One of the powerful secrets of effective leaders is establishing daily rituals or success routines. These leaders identify a few key behaviors that are important to them, and then they Hardwire, or put process and discipline around the behaviors, so they turn their intentions into action. We’ve asked a few of our David Novak Leadership Podcast guests what daily routines they follow to ensure they have the best day possible. Here are a few tips from some very successful leaders.

Prepare the Night Before

For David Novak Leadership founder David Novak, his daily routine actually starts the night before. Before he goes to bed, he looks at his calendar for the next day and asks himself, “What’s going to make each one of those meetings successful?” Then he tries to envision what a successful meeting would look like. By thinking about it the night before, David can go into each meeting prepared and focused on coming out with successful outcomes. Watch Here

Free Leadership Assessment from David Novak LeadershipCultivate A Positive Attitude

Harry Arnett, SVP Marketing of Callaway Golf, understands that deciding in advance to have a good day matters. So, each morning before he leaves for the day, Harry tells his wife and kids the same thing: “Let’s go make sure we have a better day today than we did yesterday, and let’s make a positive influence on at least some person today.”

Ken Langone, Co-Founder of The Home Depot, asks himself, “What can I do today to be as good a person as I hope I can be.” By asking and answering this question, Ken is preparing himself to look for ways to be the good person he wants to be, rather than hoping it will happen by chance. Watch Here

Physical Exercise

Brian Cornell, Chairman and CEO of Target Corporation recognizes the importance of exercise, so he is creative about building it into his schedule each day. Whether its 20 minutes in-between meetings or 20 minutes at the end of the day before a dinner function, he gets on the treadmill, which helps him manage his stress and refreshes his energy. Listen Here

Schedule Management

When David Novak realized that people tried to avoid him until around 10:00 in the morning because he is not a morning person, he learned not to schedule any major meeting till after 10:00 AM. This allows him to be at his best.

Connect with Others

Micky Pant, Chairman of Yum! China, makes it a habit to walk throughout the office talking to employees, which ensures that he is available and visible to his team.

Follow Up with Others

Jamie Dimon, JP Morgan Chase Chairman and CEO, is disciplined about follow-up. One way he keeps track of his tasks is by keeping an 8×10 handwritten list with him at all times. He lists the emails and phone calls he needs to return, he keeps track of who owes things to him so he can follow-up, and he lists things he needs to think about and will reflect on this while he’s driving. When an item is completed, he obliterates it off the list with joy. Watch Here

These success routines have worked well for these leaders. Which ones will help you become the best leader you can be? Think about what behaviors you might put into place to ensure you have the best day possible, then put them into practice and make them part of your daily routine.

If you haven’t received your free subscription to David Novak Leadership click here to subscribe and gain access to all of our free learning guides, blogs, and podcast clips. If you are already a subscriber you will be automatically redirected to all of these resources.

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Podcast

Eric Foss, Chairman, President and CEO of Aramark


[bctt tweet=”“It doesn’t matter what business you’re in…you’re in the people business.””]
Today’s guest is Eric Foss, Chairman, President and CEO of Aramark, a Fortune 200 global leader in food, facilities and uniform services.   The company employs 270,000 people and provides award-winning services wherever people work, learn, play and recover in 19 countries worldwide.  Since Foss was named President and CEO in 2012, Aramark has recorded consistent growth in sales, new business and adjusted net income and operating margins.  He also lead the company’s successful return to the New York Stock Exchange in December 2013.  Under Foss’ leadership, Aramark has been recognized among the “Most Admired Companies” by FORTUNE and the “Worlds Most Ethical Companies” by the Ethisphere Institute.  Foss was elected Chairman of the Aramark Board of Directors in 2015.
Prior to joining Aramark, Foss served as Chairman and CEO of Pepsi Bottling Group.  Throughout his career, Foss has established a strong track record of generating profitable growth through integrated strategies and consistent execution.  He has led global teams to successfully build leading brands through a ‘front line first’ mindset.  Foss serves on the Board of Directors of Aramark, Cigna and Catalyst.  He is a member of the Business Roundtable, the Wall Street Journal CEO Council and the American Heart Association CEO Roundtable.

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This great resource will help you along the way, during or after you listen to the podcast. Not only will you get to know our guest, you will be asked tough questions to really spearhead your journey to becoming a better leader!

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From Podcast Action Journal
Eric moved through the ranks at PepsiCo despite not having an MBA. He was never intimidated by others with the qualification. He is a big believer that in order to stay sharp and grow, you have to keep learning.
You also have to commit to self-renewal and staying intellectually curious. Eric says, “think and act like a teenager.” To keep growing, it’s important to go where the action is.
(7:11-9:34)

Which is more important to be a good leader, an MBA or experience on the frontline?
How do you continue to seek growth and self-renewal?

If you want to grow in your career, you’ll have to demonstrate that you are capable to handle more responsibility. Eric says one of the best ways to do this is by developing a point of view about your general manager’s agenda. Know his or her goals and find a way to contribute to that. Build a skill set that grows the top line. Anyone can broaden their value contribution.
(12:42-14:17)

What is your point of view regarding your leader’s agenda?

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David Novak Leadership in the News

David Novak talks about his father’s life and how it impacted his

Listen as David Novak shares with Terry Meiners on how his dad has impacted his life and his leadership.

Listen to “David Novak talks about his father’s life and how it impacted his” on Spreaker.

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David Novak Leadership in the News

David Novak on Leadership in Action

David Novak, the Founder and CEO of David Novak Leadership, joins hosts Anne Greenhalgh and Jeff Klein on Leadership in Action…

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Podcast

Becky Frankiewicz, President of ManpowerGroup North America


[bctt tweet=”“We have to be life-long learners, all of us.””]
Today’s guest is Becky Frankiewicz. Becky is the President of ManpowerGroup North America, a world leader in innovative workforce solutions.
Before joining ManpowerGroup, Becky led one of PepsiCo’s largest subsidiaries, Quaker Foods North America. She brings a depth of consumer knowledge to her commitment to building a work ready talent supply to meet the increasing job demand across America. It’s her firm belief that helping people find meaningful and sustainable work benefits individuals, families and communities.
Becky is passionate about advancing women in leadership, developing skills to advance our workforce and advocating for conscious inclusion. She believes enabling all people to participate in the workplace and achieve their potential is not just an ethical imperative, it’s good for business.
Becky was named by Fast Company as one of the most creative people in the industry, anticipating and adapting to fast changing consumer demands.

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This great resource will help you along the way, during or after you listen to the podcast. Not only will you get to know our guest, you will be asked tough questions to really spearhead your journey to becoming a better leader!

Shareable Insights

From Podcast Action Journal
Becky recalls a significant failure in her career. She was working with someone she respected to launch a new product. Becky thought they should do it in a specific way, but her colleague didn’t agree. Becky relented, and later a competitor launched the product her way with great success.
Becky knew she was right but second-guessed herself. Despite the failure, she is grateful that it happened when she was young. She learned that the next time she needed to fight harder.
(21:12-23:00)

Have you ever experienced a failure? What did you learn?
If your colleague disagreed with you, how would you respond?

Becky has the following thoughts on recognition:
Feedback is a gift, something we have lost in Corporate America.
Becky says, “If I am not giving you feedback, then I am not investing in you. If I’m not getting feedback, people aren’t invested in me.”
(39:02-40-14)

What is the best piece of constructive feedback you’ve ever received?

Categories
Podcast

Eric Wood, Retired Captain of the Buffalo Bills

Eric Wood is a former NFL player for the Buffalo Bills from 2009-2018. He was a first round draft pick in 2009 and started 120 games for the Bills. Eric was a 3 time captain and was named to the 2015 Pro Bowl. He was also the Bills nomination for the Walter Peyton Man of the Year award in 2015 and 2016. Eric suffered a career ending neck injury during the 2017 season and now lives in Louisville with his wife, Leslie, and two kids, Grace and Garrett.
Eric attended the University of Louisville from 2004-2008 and received a degree in political science. He was a two time captain on the football team, 3 time…
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[bctt tweet=”“I always tried to build relationships with young guys… and that’s one of my biggest principles in leadership with this current generation.””]

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This great resource will help you along the way, during or after you listen to the podcast. Not only will you get to know our guest, you will be asked tough questions to really spearhead your journey to becoming a better leader!

Shareable Insights

From Podcast Action Journal
Eric lives by this important life principle: a generous person will prosper, but he who refreshes others will be refreshed. Eric says you can’t control much in life, but you can control how generous you are.
(3:26-4:05)

What life principles guide you?
Do you value generosity in leaders?

Good leaders know how to be demanding without being demeaning, and care but will be firm when the need arises. Leaders must hold people accountable, though it’s important not to put people in a position that causes them to lose confidence. You want to empower your team.
(23:03-25:37)

How do you hold people accountable?
Hardwiring is equally as important as Heartwiring. How can you maintain both in your leadership?