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Podcast

Tom O’Keefe: Leadership in advertising and Heartwiring a creative culture

Tom O’Keefe is the founder and CEO of O’Keefe Reinhard & Paul, a creative advertising agency located in Chicago’s West Loop. OKRP is the 2015 recipient of Advertising Age’s prestigious Small Agency of the Year Award. Tom is a creative leader who’s never been shy about saying his job is to deliver results to clients. 

He’s been behind transformational campaigns for Taco Bell, Amazon.com and MillerCoors, among many others, and currently applies his style of rigorous creativity to O’Keefe Reinhard & Paul’s clients every day. He believes great work is about feeling, that every message should be musical (even when it’s not a song), and creative awards are more fun when earned, not chased. Over his career, he’s earned awards to demonstrate success at all measures.

Learn about how Tom Heartwires a creative culture while hardwiring success for his clients on this episode of the David Novak Leadership Leadership Podcast with host, David Novak.

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Tom shows how one can build a career in one place. He worked in the same organization for several years and built many great relationships. While this method will work for some, it won’t work for all. Tom recommends abiding by your natural way of operating. Do what seems right for you and be comfortable in that.
(14:50-15:48)

Do you think it’s realistic for leaders to build their careers in one place, or should they gain experience by working for different organizations?
How would you describe your natural way of operating?

Tom says leaders need to be open-minded and self-aware. Sometimes leaders struggle with knowing their strengths and weaknesses, and knowing that they don’t always have the answers.
(27:51-29:32)

Which describes you more: open-minded or self-aware?
Identify your weaknesses. How can your team fill in those areas of weaknesses?

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Podcast

Larry Bossidy, retired Chairman and CEO of Honeywell

Lawrence A. Bossidy is the retired Chairman and CEO of Honeywell International Inc., a global $40-billion advanced technology, controls and manufacturing company. Mr. Bossidy is the co-author of the best-selling book Execution: The Discipline of Getting Things Done and its sequel Confronting Reality: Master the New Model For Success. You won’t want to miss Mr. Bossidy’s wisdom and leadership insights on this episode of the David Novak Leadership Leadership Podcast with David Novak.

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At one point, Larry worked for someone whom he didn’t have great chemistry with. He wondered whether he should leave the company.
Larry shares how you can know when it is time to leave a role: Are you satisfied with the people you work with? Can you accomplish your personal goals in your current organization. If the answer is yes, then stay. But if not, it might be time to look elsewhere.
(9:09-11:22)

Think of your current role. What would you answer to both of Larry’s questions?

Larry made a point to challenge his people. In meetings, he would ask everyone to give their viewpoint, especially those who didn’t often speak up. His most productive meetings were a result of pushing back. He sought to make people think about the organization’s issues and what to do about them. In the end, they always came up with the right answer.
(13:42-14:54)

Do you think it’s important for leaders to get everyone’s view?
In what ways would your organization benefit if your team committed more time to problem-solving?

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Podcast

Jan Helson, Learn how to discover your superpower to ignite good

After selling Golden Foods/Golden Brands in 2011 at the age of 51, Jan Helson committed her Second-Act to using her business skills and resources to create Global Game Changers Children’s Student Empowerment Program, a nonprofit organization that she co-founded with her daughter Rachel Annette. Global Game Changers, modeled after their children’s book Global Game Changers is dedicated to teaching elementary school age youth that no matter how young they are and no matter where they come from they can make a difference in the world. Their in-school and after-school service-learning and leadership programs empower kids to discover their inner superpower to IGNITE GOOD!® through a simple equation, MY TALENT + MY HEART = MY SUPERPOWER™. She believes that learning to give back at a young age shapes a child’s life, builds character, leadership and social-emotional strength, and encourages personal responsibility that will help make them more successful and productive citizens.

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Jan counts herself lucky because she didn’t face any obstacles in regards to being a woman in leadership. She recognizes that women do run into issues and gives the following advice for women in leadership:

  • Stay true to who you are
  • Work hard
  • Have open, honest communication

Jan says actions speak louder than words. If you keep going and stay the course you will persevere.
(12:45-15:02)

What challenges do women in leadership face?
Do you think Jan’s advice is helpful?

Jan lives by this personal mantra: strive for excellence. She wants to send a message to those she serves, to inspire kids to be the best they can be.
(38:59-40:09)

Do you agree with the concept that leaders should lead by example?
Do you have a mantra you live by? If so, write it in the comments!

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Podcast Training

Fitscript, Founder and CEO, Charles O’Connell

In the fall of 2013, Charlie O’Connell opened the Fitscript GLUCOSEZONE Center, a unique facility dedicated to diabetes, exercise, and developing multi-media content related to exercise, diabetes metrics, and integrated data from bio-metric devices.
Diagnosed with Type 1 diabetes at Yale New Haven Hospital in the fall of 1996, Charlie is a graduate of the University of Pennsylvania (’02) where he was a two-sport varsity athlete (Football and Track and Field), as well as high school All-American in Track and Field. Before founding Fitscript, Charlie worked in Business development for a successful software startup in the Homeland Security Industry. Charlie is a father, husband, golfer, skier, runner, speaker and entrepreneur. Episode #27 of the David Novak Leadership Leadership Podcast with David Novak and special guest, Charles O’Connell.

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Charles became very ill during his senior year of high school. After losing 55 pounds, he had to be admitted to the hospital. He was diagnosed with diabetes, and had a very difficult time with the news.
Charles was defiant about his illness and didn’t want to be held back because of it. He learned to manage his diabetes, and ended up playing on University of Pennsylvania’s basketball team. He persevered and went as far as to qualify for the Olympic trials.
(5:30-8:12)

What obstacles have you faced in trying to reach your goals?
Think about a time you persevered. Did it pay off?

After 6 years with E Team, Charles began to feel both physically and emotionally burnt-out. Charles had just returned from the Hurricane Katrina disaster when his boss sat him down and explained that he was letting him go. Because Charles was so invested in his work, he wouldn’t have resigned on his own. Charles’ boss realized that and released him from the company.
Though it was difficult at the time, being fired turned out to be the best thing that ever happened to him—only after that did he realize that his calling was to help those suffering with diabetes.
(13:46-15:59)

Have you ever experienced physical or emotional burn-out?
How do you think leaders should handle burn-out?

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Podcast

Heartland Coca-Cola Bottling Company, LLC, Owner & CEO, Junior Bridgeman

Following his professional basketball career, Junior Bridgeman was the owner and chief executive officer of various companies operating over 450 restaurants in 20 states. Most recently Mr. Bridgeman acquired the Heartland manufacturing and bottling territories from Coca-Cola Refreshments USA, LLC in late February 2017, becoming one of the Coca-Cola systems newest independent bottlers.

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When he joined the basketball team at the University of Louisville, Junior’s coach, Denny Crum, gave a pep talk about motivation.
Coach Crum told the team they had to find their motivation from within, and if they
couldn’t learn to play hard for themselves, they would never be the best. Junior says it’s important to figure out what drives and motivates you. You shouldn’t depend on anyone else for that.
(10:21-11:31)

Think of someone who has coached you. What did that person teach you
about success?
What drives and motivates you?

According to Junior, the key to success lies in your team. If you take care of your people, they will take care of you.
(26:47-28:35)

Have you ever worked for a boss who didn’t seem to care about you? How did it affect your performance?

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Podcast

ITT, CEO & President, Denise Ramos

Denise Ramos, CEO & President of ITT, Inc. is our special guest on episode #25 of the oGoInsider Podcast. Host David Novak discusses leadership lessons and other keen business insights with Denise. Hear Denise’s perspectives on when it is time to make changes in your career and what she is doing to keep her company successful in a very competitive industry.

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When Denise started her career, she tended to focus on what she could do and achieve. Over time, she became more compassionate for others and found a new a perspective which involved helping others develop and grow in their leadership.
(4:29-5:30)

As a leader, is helping others important to you?
Over the course of your career, have you experienced a shift in perspective? What changed?

To grow in strategic skills, Denise says leaders must be avid learners. They should have open minds and go outside of their organizations to learn what is going on in the world, then bring that learning back with them.
(23:08-24:54)

If you followed Denise’s advice, how would your organization benefit?

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Feature Podcast Podcast

Bob Russell, Pastor, Teacher, Author

At just twenty-two years of age, Bob Russell became the pastor of Southeast Christian Church. That small congregation of 120 members became one of the largest churches in America, with 18,000 people attending the three worship services every weekend in 2006 when Bob retired. Now through Bob Russell Ministries, Bob continues to preach at churches and conferences throughout the United States, provide guidance for church leadership, mentor other ministers and author Bible study videos for use in small groups. An accomplished author, Bob has written over one-dozen books. His latest book, “After 50 Years of Ministry: 7 Things I Would Do the Same and 7 Things I Would Do Differently.”
[bctt tweet=”If you’re not careful as a leader, the people who matter most to you get the least amount of your energy.”]

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Podcast

Ace Hardware Corporation, President & CEO, John Venhuizen

John Venhuizen is President and Chief Executive Officer of Ace Hardware Corporation. Venhuizen, 47, is a 25-year veteran of Ace. Hear about his career journey and leadership insights on this episode of the oGoInsider Leadership Podcast with host David Novak.

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John says it’s all about finding a balance in your leadership style. You don’t want to be too big of a cheerleader and have no one’s respect, or be a criticizing slave-driver that no one wants to follow.
There will be times when you need to give slack on the rope, and times when you need to pull the rope taut.
(31:37-33:21)

What kind of leader do you consider yourself, one who gives too much slack or pulls too tightly?
What can you do differently to have more balance in your leadership style?

John says the cardinal sin in leadership happens when a leader overestimates his own abilities and vilifies someone else to justify it. This has a negative impact when it happens in a team, and is the worst for employee engagement.
(43:37-44:25)

Have you ever seen a leader commit the cardinal sin? How did it affect you?
What should a leader do to keep himself from overestimating his abilities?

Categories
Podcast

Center For NonProfit Excellence, CEO, Gregory Nielsen

Hear our guest, Gregory Nielsen, CEO of the Center for Nonprofit Excellence, share his leadership insights on this episode of the oGoInsider Leadership Podcast. Gregory has served as CEO since 2015 of CNPE and has more than a decade of experience in the public, private, and nonprofit sectors.

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Gregory says leaders mustn’t forget they have a responsibility to their teams. Leaders must supply necessary resources for their teams to accomplish their organization’s goals.
(12:10-12:58)

If a team member can’t accomplish a job due to lack of resources, is it the team member’s fault or the leader’s?
Are you good at supplying resources to your team members, or could you do better?

When people are recognized as leaders it empowers them to step up and take more ownership over what they do. Gregory says empowered people exercise more influence. They also will take more responsibility to make sure goals are being met.
(28:55-29:51)

Are you intentional about giving leadership responsibilities to those in your team?
What kind of results can you expect from team members who are empowered in their jobs?

Categories
Podcast

John "Spider" Miller, Captain, U.S.A. Walker Cup Team

John “Spider” Miller is an American amateur golfer. He represented the United States in the 1999 Walker Cup and was captain of the United States team in 2015 and 2017. He won the U.S. Mid-Amateur in 1996 and 1998. In addition to Spider’s love of golf he is owner of Best Beers, Inc. He has served as partner, manager and board member of multiple companies in banking, real-estate, timber, healthcare and private investment. His participation in amateur golf and diverse businesses give Spider a unique perspective on leadership.

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When it comes to business, Spider takes customer service very seriously. He knows the importance of representing his brand. The way management conducts business, the politeness of his team, and the people who serve as the face of his company all play an important role in the success of Best Beers, Inc.
(8:00-8:51)

As a leader, is representation important to you?
If you discovered someone misrepresenting your organization, how would you respond?

Spider was the captain of the US golf team in 2015 and 2017. Going into the Walker Cup tournament, Spider expected to win. He did what was required of a captain and made sure his team conducted themselves in the right way.
(18:00-19:42)

Spider was confident as the captain of the US team. Do you feel confident leading your organization?
Is it important that your team conduct themselves in the right way? Why?

Categories
Podcast

Panera Bread Co., President, Blaine Hurst

Panera Bread Co., President, Blaine Hurst has a fascinating leadership journey that led him on a not-so-typical path to his current role. Hear about how his I.T. background helped prepare him for his leadership roles and how Panera has embraced technology and innovation to become an industry leader. Join host Gregg Dedrick and our guest Blaine Hurst, as he shares his leadership insights on this episode of the oGoInsider Leadership Podcast.

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Blaine has tackled some big initiatives throughout his career. One of them was implementing the delivery service at Panera, which has been hugely successful.
He says if you never have problems to overcome, you’re not pushing hard enough.
(17:27-18:20)

What kinds of obstacles have you overcome?
Do you look forward to taking big risks or do you shy away from them?

Blaine developed a plan to manage the change for his vision, which was implemented in all of Panera’s cafes. He explained to their teams that the change would be uncomfortable, but it would be okay.
Blaine didn’t expect people to accept and adapt right away. Business can often forget that they are dealing with human beings. You have to get people on board first, and then bring on the change.
(25:39-30:26)

Have you ever been in an organization that steamrolled change on its people? How did the staff react?
Can you think of a person or organization who excelled at bringing about change? What did they do that you admired?

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Podcast

Honeywell, Executive Chairman, Dave Cote

Dave Cote is Executive Chairman of Honeywell. He was Honeywell’s Chairman and CEO from 2002 until 2017. Under Cote as CEO, Honeywell delivered strong growth in sales, earnings per share, segment profit, and cash flow. Honeywell had share price appreciation of more than 380% and a total share owner return of more than 575%, which is 2.5 times greater than the S&P 500 during that same timeframe. Honeywell’s market cap grew from $20 billion in 2003 to about $100 billion in 2017. Join our host David Novak and listen to Dave Cote share his leadership journey and key learnings that he wants to pass on to you.

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While in leadership at GE, Dave was faced with an opportunity to throw his co-workers under the bus. He chose to take the heat from Jack Welch himself, rather than blame his co-workers. Dave’s decision to take the heat for his co-workers earned Jack’s respect and also put Dave on the fast track to becoming a GE Executive.
(11:10-21:23)

Why do you think Dave earned Jack’s respect by not throwing his co-workers under the bus?
When faced with a tough situation, do you tend to throw others under the bus or take the heat yourself?
What can you learn from Dave’s example?

After Dave took the CEO job at Honeywell, he learned that he wasn’t the first choice for the job. This is his advice when you face situations like this: If you’re not the first choice for something, rather than get miffed about it, take the opportunities when they come to you. Just because you weren’t the first choice doesn’t mean it’s not a good opportunity for you.
(30:29-33:14)

How do you respond when you discover you aren’t the first choice?
How can you use Dave’s advice so you don’t miss good opportunities?

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Podcast

The Ken Blanchard Companies, Co-Founder, Ken Blanchard

We are honored to have Ken Blanchard as our guest on the oGoInsider Leadership Podcast. Ken is a leadership and management expert and has written over 60 books. Don’t miss this rich dialogue as our host David Novak has Ken share his leadership journey and the key learnings he wants to pass on to you.
[bctt tweet=”“You should take what you do seriously, but yourself lightly.””]

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Ken suggests leaders should laugh more. People respond well to positivity, and humor is important in keeping morale up. Leaders should also admit it when they make a mistake. This gives team members permission to get it wrong. Plus, they’ll be more likely to take a chance and not worry if they mess up.
(23:56-26:35)

Are you the kind of leader who readily admits mistakes?
Think of a time when your team responded well to you. How did it make you feel?

According to Ken, the important thing about leadership is what happens when you’re not around. Leaders cultivate a great culture when they lead from the inside out. It can’t just be in your head, it must be in your heart. Leadership has changed over the years. It used to be top down, but now leadership is more of a side-by-side relationship.
(29:35-30:15)

Do you model a top-down leadership style, or side-by-side?
In the course of your career, have you experienced changes in leadership? If so, how have you adapted?

Categories
Podcast

Red Robin Gourmet Burgers and Brews, CEO, Denny Post

In addition to her role as CEO of Red Robin Gourmet Burgers and Brews, Denny Post serves on the board of Women’s Foodservice Forum, and Blue Dog Bakery, a $20M natural dog treat company. She holds a bachelor of arts degree in journalism and social sciences from Trinity University and a Certificate from Wharton Executive Education School of Business in Strategy and Management. Enjoy this rich conversation between Denny Post and host Gregg Dedrick on this episode of oGoInsider Leadership Podcast.
[bctt tweet=”“We’re a more powerful team together; understanding and respecting what we each bring to the table.””]

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Denny majored in Journalism for her undergraduate studies. The skills she learned through Journalism helped her in all aspects of her career, starting in advertising, then consulting, and eventually becoming a CEO. Early on, she learned to be a good communicator, which made her a stronger leader. Denny never earned a graduate degree. According to Denny, she was able to learn more through her job opportunities than if she had been in the classroom. This proves that you don’t always have to meet cultural standards in order to achieve success.
(3:09-4:26)

How often do you think leaders rely on communication skills?
Why is it important for you, as a leader, to be a good communicator?
Do you think experience is a better teacher than the classroom?

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Podcast

Sandler O’Neill + Partners, Senior Managing Principal, Jimmy Dunne

Our special guest on this episode of the oGoInsider Leadership Podcast is Jimmy Dunne, Senior Managing Principal of Sandler O’Neill + Partners, L.P. Mr. Dunne also heads the firm’s Executive Committee. Sandler O’Neill is the largest independent full-service investment banking firm focused on the financial services sector.
[bctt tweet=”“You’ve got to have a passion for what you’re doing.””]

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Jimmy learned to listen well from his father. His father coached him to anticipate – don’t worry about what you’re going to say. Instead, focus on what others are saying and thinking. This helps you learn what’s going on in the room and helps you operate with empathy and compassion for others. You show others that you understand them and that you really care by listening well.
(38:05-39:01)

Do you focus more on what you’re going to say or do you listen well and observe what others are thinking and feeling?
How can listening well help you become a better leader?

Jimmy learned how to engage in productive conflict from Herman Sandler. Sandler taught him that you know whether you’re right or not. Fight as hard as you can, but the second you don’t think you’re right, it’s over. Jimmy incorporates this wisdom in his personal and professional life.
(15:12-17:17)

How can you apply this wisdom about productive conflict in your personal and professional life?

Categories
Podcast

Yum! China, CEO, Micky Pant

Learn about Micky’s leadership journey and his remarkable insights that will be applicable for every leader. Host David Novak, asks Micky about how his younger years impacted his leadership style and what leadership lessons he believes are the most important for leaders to go from good to great.
[bctt tweet=”“The responsibility of a leader is to groom future leaders, and… to deliver great results.””]

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Micky says if you want to get to know a business all you need to do is go to the front line. You can know what is going on just by seeing how the team operates.
It’s important to respect people. Be a good listener first, then make your own judgments.
(13:14-14:24)

Do you agree with Micky’s assertion that you can know a business based on what happens at the front line?
Have you ever seen a leader make an uninformed judgment? What was the result?

Micky is an advocate of peer-to-peer knowledge sharing forums. People can learn so much by listening to each other.
He also believes leaders should empower their team members. One organization that he is really impressed with is a store chain called Emporer. There, the store managers have the final decision is what happens in terms of business. If they make a mistake, they make it right. Even with numerous stores, the business runs smoothly.
(15:27-16:35)

How could you or your team benefit from a knowledge sharing forum?
What changes could you make in your own leadership to empower your team?