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Podcast

Tom Murphy, Former Chairman and CEO Emeritus of Capital Cities/ABC, Inc.

Thomas S. Murphy is an American broadcast executive, and is Chairman and Chief Executive Officer Emeritus of Capital Cities / ABC, Inc. Murphy helped engineer the 1986 acquisition of the American Broadcasting Company in 1986 for $3.5 billion. Murphy, who served as President and Chief Executive of ABC until 1994, are credited with increasing the profitability and efficiency of ABC. Tom Murphy is a member of board of directors of Berkshire Hathaway, General Housewares Corp., Texaco, Inc., Johnson & Johnson, and IBM Corporation and a Life Trustee and Honorary Vice Chair of New York University.
[bctt tweet=”“Most of all, it’s important to love what you’re doing.””]

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From Podcast Action Journal
Tom took his first leadership role after graduating college. He went to work for Texaco in a salesman position. The job not only taught him about business but also how to lead well. He says you have to be fair with people; when you are fair, your team will respect you.
(5:09-6:27)

Have you ever worked with someone you didn’t respect?

He never had trouble giving up control; he knew one man couldn’t run a company. He made sure to hire smart people and he rarely had disappointments. Because of this, his workers felt they were part of a team and that they were building something.
(14:00-14:53)

Are there any aspects of your role that involve handing over authority? Is that difficult or easy for you?
What are the benefits of giving autonomy to others?

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Podcast

Gary Kelly, Chairman and CEO of Southwest Airlines

Gary Kelly serves as the Chairman of the Board and Chief Executive Officer at Southwest Airlines. Under Gary’s leadership, Southwest has grown to become the nation’s largest airline in terms of originating domestic passengers carried and is a mainstay on Fortune magazine’s list of the most admired companies in the world, ranking eighth in 2018.
[bctt tweet=”“You have to be good at what you do, in addition to really loving what you do.””]

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From Podcast Action Journal
One of the mistakes Gary made as CEO was being too aggressive in believing what could be accomplished in a short time period. Companies need adequate time and resources. Gary learned this the hard way. It doesn’t pay to overcommit to more than your company is capable of.
(11:50-14:00)

What goal or project are you currently trying to accomplish? What is an adequate time frame to complete it?

Southwest is successful because they focus on the basics. The culture Gary promotes within the company is all about knowing their people and treating them like family. They are there for each other in the good times and the tough times. The leadership makes sure to celebrate accomplishments and reward employees. Gary says recognition can’t overcome lack of a genuine relationship.
(24:56-27:33)

In your opinion, what kinds of principles make a work culture great?
What can you improve about the culture where you work?

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Podcast

Pete Bevacqua, CEO, PGA of America

Pete Bevacqua is the CEO of PGA of America. He guides the business and overall strategy of one of the world’s largest sports organizations, serving the Association’s nearly 29,000 PGA Professionals. Under his leadership, the PGA has designed and implemented a long-term strategic plan that is focused on the Association’s mission to serve the PGA Member and grow the game. The plan outlines the PGA’s strategic vision and eight core Member-focused and business-related initiatives. It also defines the PGA’s constant pursuit of excellence and commitment to innovation and collaboration, the teamwork and talent exhibited in its culture, and a devotion to diversity and inclusion throughout the Association.

NOTE: Shortly after the recording of this podcast, Pete Bevacqua assumed the position of President of NBC Sports Group. Congratulations Pete!

[bctt tweet=”“People want to be heard, they want to be acknowledged, they want to be recognized, and they want to be taken seriously.””]

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From Podcast Action Journal
Pete recalls a difficult situation when he had to terminate the President of the PGA because of his unsavory comments on social media.
Pete recognizes the responsibility involved in being a leader. When you lead an organization, you are representing a group of people. You must be careful with everything you say because your voice matters.
(32:28-34:31)

Have you ever said something and later wished you could take it back?
In what ways do you use your voice to represent those you lead?

Pete tries to create a culture of innovation and collaboration with his team. As a leader, he wants people to perceive him as approachable, which is why he has an open door policy.
He doesn’t pressure people to be perfect all the time. “If we aren’t making some mistakes, we are playing it too safe,” Pete says. That’s why he pushes the organization to the point of being almost uncomfortable.
(37:21-39:17)

How do you want your team members to perceive you?
Why should organizations avoid becoming too comfortable?

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Podcast

Peter Georgescu, Chairman Emeritus, Young & Rubicam

Peter Georgescu went from a Soviet-style labor camp in Romania, to obtaining a first-class education in America. His remarkable leadership skills helped him rise through the ranks to become the Chairman and CEO of Young & Rubicam, one of the worlds largest advertising companies. Peter is a highly regarded author and speaker who is devoted to income equality and opportunity for all Americans. His remarkable experiences of hardship and oppression, combined with his leadership experience, give him a unique perspective on the challenges facing our society.
[bctt tweet=”“Companies can’t be great unless the leader transforms themself.””]

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Peter’s upbringing inspired his approach to business. He sticks with the notion of being good and kind in times in difficulty. He says it’s important to give others the benefit of the doubt and to treat them like they are good people. And it’s important to be a good person yourself.
(9:55-10:43)

What reaction would you expect from people who are treated as Peter describes?
How has your upbringing influenced your leadership style?

Peter says the secret to success is innovation. The goal of any organization should be customer delight. If your customers change, you have to change. How does an organization become innovative? Through its people.
This is why culture is important. When there is a good work culture, people are more productive, creative, and motivated. Organizations who don’t innovate will fail. You have to stay on top of the game and be willing to change.
(31:50-34:36)

How can organizations take a more innovative approach to meet their goals?

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Podcast

Terrian Barnes: Diversity, Creativity & Inclusion

Terrian Barnes has held many leadership roles, including being legislative correspondent for a prominent Louisiana congressman to heading the public affairs group for the largest franchise trade association in the U.S. to launching an award-winning diversity and inclusion platform for a Fortune 500 global fast food giant. In addition to being a very active community volunteer, Terrian puts her energy and passion for gender diversity and multiculturalism into her own consulting agency, F. E. Smart, helping organizations envision a future workforce of inclusive leaders who leverage both female and male leadership skills as a source of innovation, creativity and competitive advantage.

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Terrian recalls a time when she wasn’t treated fairly because of her race. At her elementary school, the best student in each class was selected to represent their grade at the school board meeting. When Terrian was in the 4th grade, she had earned the top spot. She was meant to go; however, the teacher chose another girl who was white. Fortunately, the principal intervened and made sure Terrian went.
That experience has stayed with her. It reminds Terrian to treat other people with respect and without judgment.
(20:00-22:13)

What have you experienced in regards to inequality in the workplace?
How does diversity benefit an organization? How can leading a diverse team make you a better leader?

When it comes to work/life balance, Terrian says you can have it all. The size of your plate is limitless. Put some things to the side and bring on new stuff. You have to make it work.
(30:01-30:51)

What does your work/life balance look like?
What things can you shift on your plate to do what matters to you?

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Podcast

Bob Burg: Giving, Saying No and Overcoming Obstacles

Bob Burg is a speaker and author. His original business parable, The Go-Giver (coauthored with John David Mann), has captured the imagination of his readers and begun a world-wide movement. A Wall Street Journal and Business Week Bestseller, it has sold over 800,000 copies and was rated #10 on Inc. Magazine’s list of the Most Motivational Books Ever Written, and was on HubSpot’s 20 Most Highly Rated Sales Books of All Time.

His newest book is titled, The Go-Giver Influencer, about which the legendary executive coach, Marshall Goldsmith says, “This may be the most important Go-Giver book yet—and it today’s polarized world, it could not be more timely.”

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Bob says the best way to get people on your side of an issue is to help them figure out what they want.
A good leader is able to ask questions and find out what others want to accomplish. When you know this, frame what you want in a way that others feel it benefits them to get onboard. Ultimately, people do things for their reasons, not your reasons. As a leader, your job is to serve people to make sure they get what they want.
(34:44-36:06)

Bob says leaders should serve others. Does you leadership reflect a mindset of serving your team?

Bob went from a top-notch salesman to a renowned author. How did he get there?
He began by studying personal development. He bought lots of popular books to learn best practices. Then he joined the National Speakers’ Association and attended conferences. He paid attention to what the speakers said and did, taking notes and applying what he learned. Bob’s first book sold more than 300,000 copies.
(13:16-15:50)

What inspires you about Bob’s tenacity?
What actions are you currently taking to achieve your goals?

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Podcast

Geoff Colvin: Senior Editor at Large for Fortune Magazine

Geoff Colvin is an award-wining thinker, author, broadcaster, and speaker on today’s most significant trends in business. As a longtime editor and columnist for FORTUNE, he has become one of America’s sharpest and most respected commentators on leadership and related issues. Hear Geoff discuss leadership insights from his bestselling book Talent is Overrated and his latest book Humans are Underrated: What High Achievers Know That Brilliant Machines Never Will.
[bctt tweet=”“Nobody is a natural-born great performer….leaders are made.””]

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Geoff credits his success to growing up in a supportive environment. It’s very important to have a place where you can try different things and be supported in what you want to do without excessive criticism. It’s a balance of having freedom to try different things, and being gently pushed to go further than you thought you could – but not shoved.
(3:33-7:05)

Think of a mentor who has helped you in your career. How did that person support you?
How can you provide a more supportive environment for your team?

When people use the term “natural talent,” it belies all the hard work involved in becoming great at something. Geoff’s book was written on the premise that great performance comes from deliberate practice.
Natural talent, the ability to do something, is overrated. The world’s greatest performers know that hard work is what brings success, and they resent being told they have a great natural talent because it makes it sound easy. Becoming great at something is never easy.
(8:28-10:44)

Do you think natural talent is overrated?
Do you believe someone can become great at something by deliberate practice alone?

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Podcast

Donna Barton Brothers: Leadership, Horse Racing & The Triple Crown

Donna Barton Brothers was born into horse racing. As “Donna Barton”, Barton rode races from 1987 to 1998 and retired in 1998 as the second leading female jockey in the United States by money earned. She won 1,130 races.

In 1999 she began commentating for television coverage of horse racing and in 2000 covered the Breeders’ Cup Championships for NBC Sports. She has covered Horse Racing, Show Jumping, Bull Riding and other horse sports for NBC and NBCSN since 2000 and, during that time, has covered 18 Kentucky Derbies and, memorably, the Triple Crown captured by American Pharoah in 2015. Brothers is also an author and wrote Inside Track: Insider’s Guide to Horse Racing in 2011.

[bctt tweet=”“I’ve realized the only thing we can do, truly, is lead by example.””]

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Donna never intended to be a jockey. She wanted to go to college after high school, and planned to take care of horses to earn money for her tuition. But after a lot of prodding from her agent, she agreed to ride one race, just to rule it out as a career choice. It turned out to be the most exciting thing she’d ever done-and the most challenging. She went for it and never looked back.
(5:11-7:29)

Have you ever gotten excited about something you thought you weren’t interested in?

In some ways understanding how to motivate an employee is like understanding how to motivate a horse. Some horses can’t stand to be touched with a whip and other horses won’t move without it. In the same way, people have different traits; for example, some can be sensitive while others aren’t.
(10:51-12:25)

Make a list of your team members and write the best way to encourage them. Who on your team works best with a gentle approach? Who needs you to let them navigate with more independence? Who excels with blunt feedback?

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Podcast

Ed Stack, Chairman & CEO, Dick’s Sporting Goods

Ed Stack is Chairman and Chief Executive Officer of DICK’s Sporting Goods since 1984. He leads the largest, full-service sporting goods retailer in the country. Ed Stack has led this Fortune 500 Corporation through a remarkable period of growth from just two stores in upstate New York to 713 DICK’s Sporting Good’s stores, 98 Golf Galaxy stores and 35 Field & Stream stores.
Do absolutely the best job you can do. Go that extra mile and even if you’re not recognized right away, continue to go that extra mile…because great leaders and great performers will stick out.”
From Podcast PowerNotes
Ed likes to include his team members in the decision-making process. They are closer to the customers and know them best, which gives them better insight about what people want. For instance, at one point customers were asking for a brand called Under Armor. Ed listened to the store manager who suggested they stock the brand. The product ended up driving a lot of business.
If you don’t let people be a part of the decision process, you’ll miss out on good feedback. If Ed hadn’t gone out to the store and listened to the team there, they would’ve missed a big opportunity.
(19:27-21:18)
Does your organization include all of its team members in decision making?
Are you good at listening to your team members, or could you do better?
Ed says that to be a good leader you need to be a great listener. Listen to what’s going on in your organization. Make sure your team members have a voice. Of course, leaders should be visible and heard, but most importantly, they should listen.
(34:09-35:10)
What happens in an organization when team members don’t have a voice?
Do you consider yourself a good listener?

 

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Podcast

Chef Edward Lee – Food, Culture and a Recipe for Leadership

Today’s guest is Chef Edward Lee. Edward is a Brooklyn-born chef and restaurateur currently based in Louisville KY and Washington D.C. He has made numerous television appearances on shows including The Mind of a Chef on PBS and as a contestant on the ninth season of Top Chef. He is a seven-time James Beard Award nominee and currently owns five restaurants in both Louisville and Washington, DC. In his latest book, Buttermilk Graffiti Edward Lee dives into the intersection of food and culture on a trip across America where he finds exceptional food in unconventional places. Now here is our host David Novak and special guest Edward Lee.
[bctt tweet=”“Every single day is an opportunity to learn and to get better.””]

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Edward spent a lot of time with his grandmother. She was always cooking, and Edward was fascinated by what she did in the kitchen. She’d make tea and miso soup from scratch and haggle at the local ethnic market.
Edward remembers how he would try to spend time with her in the kitchen, but she would make him leave. In Korean culture, cooking was considered a woman’s work. Edward had to fight his way in. He told his grandma, “I live here, too, and you can’t kick me out.” She relented and gave him little jobs to do. He used that time to learn everything he could. That was the beginning of his culinary career.
(5:18-7:39)

Have you ever felt so passionate about something, you couldn’t be told no?
What are some ways you have you fought to be where you are today?
Edward believes in leading by example. He is never above doing any job. He has washed dishes and cleaned toilets. If he sees a problem, he deals with it. “This is not just a business, it’s about taking care of people,” he says. Edward wants everyone to feel like they are coming into his home. He cares about his people and thinks of his team as more than employees; they are family.
(17:35-19:05)
When a leader leads by example, how does it affect the organization?
How do you show your team that you care about them?
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Podcast True Self

Jonathan Blum, Co-Founder, Bad Martha Beer

Today’s guest is Jonathan Blum. Jonathan is a self professed workaholic and entrepreneur, whose accomplished career reflects his tremendous energy, creativity and tactical leadership. He served in the Carter White House, working directly for the president. He spent time in Asia working for Ogilvy and Mather public affairs as the Asia Pacific regional director. He finally landed at YUM brands and served as the Senior Vice President, Chief Public Affairs & Global Nutrition Officer, and took the restaurant company’s profile to new height’s over a 23 year career. He is the creator of the largest April fools joke in Public Affairs history and even started his own brewery called Bad Martha Beer.
[bctt tweet=”“Im learning every day, I love it.””]

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After his time working in the White House, Jonathan went to law school. He also worked for two law firms during that time, but two years in he realized he didn’t want to practice law.
Jonathan didn’t know what to do. He turned to his mentor because he felt stuck. His mentor had been in a similar situation; he left law to go into public affairs. After their conversation, Jonathan decided that was what he wanted to do, too.
(6:46-8:11)

Jonathan was fortunate to have a great mentor. Have you had a mentor who’s been influential in your career?

Jonathan gives the following tips to leading others:
• Catch people doing things right.
• Build up instead of tear down.
• Give people ownership.
(25:55-27:17)

Which of these could you do more of when leading your team?

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Podcast Training

Carol Loomis, Trailblazer in Financial Journalism

Today’s guest is Carol Loomis. Carol is one of the best Financial Journalists of our time. Her six-decade career with Fortune Magazine began in 1954 as a researcher until her retirement in 2014 as Fortune Magazine’s senior editor at large. Along the way, she blazed a trail for women journalists, wrote a famous article about Alfred W Jones that coined the term “hedge fund” and became close friends with a little-known Omaha investor named Warren Buffett.
[bctt tweet=”“Learning can never be dismissed as not important…””]

 

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Carol gives the following advice to aspiring female leaders:
• Run your division or organization with the same rules men use.
• Find a mentor.
• When taking on a new initiative, learn as much as you can.
(29:44-30:30)

Which of these is most important for an aspiring female leader?

Because Carol had a family and a career, balance was really important. Having a great caregiver helped tremendously, but Carol recalls coming home after work and preparing dinner. Summers were more difficult. She went to her boss and asked for 3 months off a year, and fortunately he agreed.
Overall, Carol found a good balance, but juggling work and home was hard. People don’t give enough credit to women who work.
(48:58-51:50)

How does an imbalanced schedule affect you?
What are some ways you find balance in your work and home life? Or do you need to reevaluate your situation and make adjustments?

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Podcast

Tressie Lieberman: Marketing for Start-ups & Going Beyond Expectations

Today’s guest is Tressie Lieberman. Tressie is a rising leader in the marketing world. She is currently the Chief Marketing Officer at the start up Snap Kitchen charged with taking the brand to the next level. She was formerly at Taco Bell and Pizza Hut leading their digital efforts and well known social media campaigns. Her professional journey reveals her ability to scale the corporate ladder while maintaining a focus on the importance of leadership.
[bctt tweet=”“A lot of times as a leader you don’t even realize the impact that you’re having on people…you can make a fundamental difference in someone’s life.””]

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Tressie says you have to know who you are and be confident in it.
When Tressie was first appointed to leadership role, she tried to be like other leaders. She eventually learned it was better to be herself. It took her a long time to truly embrace her own style, and it’s still a work in progress.
(6:19-7:31)

Is it possible to become a better leader by copying another person’s leadership style?
What can leaders do to be more comfortable with their own styles?

Tressie is passionate about future female leaders. She encourages them to be curious and passionate. You shouldn’t wait to be asked, instead, take initiative and go for it. Be vocal about your career goals. Spend time on self-development. Don’t worry about what you’re not great at, just lead into your strengths.
(37:40-38:41)

In your own career, do you think you are vocal enough about your goals?
If you invest in future female leaders, what will your organization gain?

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Podcast

Rory McIlroy: Staying Hungry & Inspirational Leadership | Part 2

This is Part 2 of our podcast with guest, Rory McIlroy. Rory is from from Northern Ireland and is a member of both the European and PGA Tours. He was world number one in the Official World Golf Ranking for 95 weeks. He is a four-time major champion, winning the 2011 U.S Open, (setting a tournament record score of −16), 2012 PGA Championship (with a tournament record margin of victory (8 strokes)), 2014 Open Championship, and 2014 PGA Championship. Along with Jack Nicklaus, Tiger Woods and Jordan Spieth he is one of four players to win three majors by the age of 25.

To listen to Part 1 of our podcast with Rory McIlroy, click here.

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From Podcast Action Journal
Novak:
How much is gratitude a part of your life?
McIlroy:
It’s huge. I think everyone has to be thankful for what they have. I think to receive something, you first have to be thankful for it and I’ve been very thankful for everything that’s happened to me in my life. I’ve got a deep gratitude to my parents and what they’ve done for me. I’m thankful every day I can get up in the morning and do what I do and spend time with very special people and learn from these people.
(22:55-23:34)

What are three things you’re grateful for today? To take this to the next level, write down three things you are thankful for each day this week.

Novak:
Any advice for up and coming leaders?
McIlroy:
Never be afraid to ask for advice, too proud or stubborn to take advice from people. Everyone is trying to help in some way. Lead by example, the way you want to be led. Be engaging and inspiring. Try to help others. Be selfless; if you help others, it will help you along the way as well. Keep a great perspective on things.
(32:36-33:43)

Do you struggle with asking for or taking advice from others?

Categories
Podcast

Rory McIlroy: Beginnings, Golf & Leadership | Part 1

Today’s guest is professional golfer, Rory McIlroy from Northern Ireland who is a member of both the European and PGA Tours. He was world number one in the Official World Golf Ranking for 95 weeks. He is a four-time major champion, winning the 2011 U.S Open, (setting a tournament record score of −16), 2012 PGA Championship (with a tournament record margin of victory (8 strokes)), 2014 Open Championship, and 2014 PGA Championship. Along with Jack Nicklaus, Tiger Woods and Jordan Spieth he is one of four players to win three majors by the age of 25.
Listen to PART 2 of our podcast with Rory McIlroy.
[bctt tweet=”“To be a great leader, you need to lead by example.””]

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Novak:
What traits do you admire in leaders?
McIlroy:
You have to lead by example. You can’t just preach about what people need to do, you have to show them. If you look to your boss or leader and they are practicing what they preach, it is more authentic, so that’s a big thing. With leadership, you don’t want to lead by fear, you want to make the people you are leading feel a part of things. You don’t want a separation between people and a leader. Make it feel like one big team and make everyone feel valued.
(12:13-13:02)

Would people who work with you describe you as someone who leads by example or someone who says, “Do what I say, not what I do?”
What is one action you can take this week to lead by example and show others you value them?

 

Novak:
I see that authenticity is really important to you – you are the real deal.
McIlroy:
I try to be me, not somebody else. Once I became 100% comfortable in my own skin, if not everyone likes me, that’s ok as long as I stay true to myself, the values I believe in and be authentic.
(13:02-13:54)

What fears keep you from staying true to yourself?

 

Categories
Podcast

Larry Senn: Create Healthy, High Performing Cultures

Today’s guest is Dr. Larry Senn. Larry is a pioneer in the field of corporate culture. He is the chairman and co-founder of Senn-Delany, a leadership consulting group that created a transformational process to assist leaders in creating healthy, high-performing cultures. Larry has extensive experience working with top leaders at different organizations in a wide range of industries and is often referred to as the “father of corporate culture”. Larry is an accomplished consultant, business advisor, group facilitator, author and CEO coach. He was also a finalist for Entrepreneur of the Year in Southern California. He is an avid fitness enthusiast and was also an assistant coach of UCLA’s championship gymnastics team.

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Larry’s experience managing 100 kids taught him about team building. Even at a young age, he understood that if you can get the right energy from people, they will perform well in their jobs.
He encouraged his workers and made them feel like they were doing important work. He says, “If people felt good about what they are doing, they will work harder and do better.”
(3:30-4:10)

Think about a boss who inspired you. What did that person do to get you motivated?

Larry says understanding your moods and having self-awareness is critical. The best leaders understand themselves, and if they don’t, that means they lack emotional intelligence.
Larry gives the following advice to leaders: Don’t make decisions if you’re not in a good state of mind.
(17:30-18:07)

Are you self-aware of your moods?
How might waiting on a good state of mind lead to better decision-making?